Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.

  • By placing an order at EttaVee, you warrant that you are at least 18 years old or have parents' permission to buy from us.

  • All personal information you provide us with or that we obtain will be handled by EttaVee as responsible for the personal information.

  • Events outside EttaVee's control shall be considered force majeure.

  • The price applicable is that set at the date on which you place your order.

  • Shipping costs and payment fees are recognized before confirming the purchase.

  • Card information is transmitted over secure SSL encryption and is not stored.

  • Please note that local charges may occur.

  • Please note that custom fees may apply.

  • EttaVee reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at EttaVee, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at EttaVee for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by EttaVee as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to EttaVee and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request EttaVee to delete or correct the information held about you. By accepting the EttaVee Conditions, you agree to the above.

Shipping

Orders are shipped using La Poste (the french equivalent of USPS), unless otherwise requested, within 4-5 days of payment receipt. All items are sent with the utmost care in aesthetically pleasing packaging. 

- Tracking is not included in standard worldwide shipping, if you would like to add tracking it will cost an additional $4.50
- Please keep in mind, if you live in a non-European country, shipping can take anywhere from 7 days to 3 weeks to arrive. 

- It is up to the responsibility of the customer to track their package. If you have any trouble please reach out to EttaVee at the earliest instance of an issue.

- If you are unable to accept the package due to being out of town, the package will be returned to EttaVee and your order will be re-shipped at your expense.

- A couple of our items currently ship from the US. They are shipped via USPS.
- Shipping fees include: shipping costs and shipping material costs. 

Payment

PayPal & all major credit cards accepted. Please pay upon purchase. If you have any questions about the checkout process I would be more than happy to help.

All products remain EttaVee LLC’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.

All transfers conducted through EttaVee LLC’s are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Cookies

EttaVee uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use EttaVee without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On EttaVee we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

I welcome custom orders and would love to work with wholesale!

Contact me and I will send along a current Line Sheet which contains a catalog of products & pricing information.

EttaVee loves custom design. Because each project is totally unique pricing cannot be uniform.

EttaVee reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, EttaVee has the right to cancel the order and refund any amount paid in the best way. EttaVee shall also notify the customer of equivalent replacement products if available.

Squarepace is not responsible for any content, interactions or transfers made on http://ettavee.com.

All enquiries: hello@ettavee.com

Return policy

All sales are final, but I do understand that things happen and want to ensure you have the best experience! You are entitled to a full refund of damaged goods, less shipping & with return of original items. We must be notified immediately upon delivery of damaged items. You may be required to produce images of damaged packaging materials. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Please contact us for return address. Lost items are entitled to replacement or store credit.